General Terms and Conditions
These General Terms and Conditions govern the access to and use of the website www.detoxbyrebecca.com (“Website”), as well as the purchase and use of the products, services, and information available on the Website (“General Terms and Conditions”).
By accessing the Website, using its services, or making any purchases, users of the website (“Users”) and individuals seeking information about therapists associated with the Detox by Rebecca Method (“Therapists”) agree to fully understand and accept these General Terms and Conditions.
It is advised that Users carefully read and acknowledge these General Terms and Conditions before completing their User registration or engaging in any purchase or research on the Website.
1.1. These General Terms and Conditions govern the use of the Website, including (i) providing general information about activities, events, products, and services related to Detox by Rebecca; (ii) accessing information about Therapists who have attended the Detox by Rebecca Method; and (iii) purchasing products and services (“Products” and “Services”) offered by Detox by Rebecca.
1.2. The information about Therapists listed on the Website is for informational purposes only and is not an endorsement or validation of their competency or licensing status. Users should independently verify the Therapists’ credentials and qualifications before engaging their services.
1.3. The terms and conditions for the purchase of Products and Services are outlined in these General Terms and Conditions and on the respective Product or Service pages.
1.4. Users will receive purchase and delivery status updates via email or SMS. By accepting these General Terms and Conditions, Users authorize Detox by Rebecca to send such updates to the email address and mobile phone number provided during registration.
1.5. Detox by Rebecca may share User testimonials about its Products and Services on the Website. Users expressly consent to the disclosure of their testimonials, which may include feedback on Products, Services, and the overall experience with Detox by Rebecca.
1.6. Users acknowledge that Detox by Rebecca holds no liability for User testimonials, and they should not be considered as warranties or representations by Detox by Rebecca.
2.1. To purchase Products or Services on the Website, Users must be at least eighteen (18) years old, possess the legal capacity to contract, and provide a valid email address and complete the required registration fields.
2.2. Users previously removed from the Website due to non-compliance with these General Terms and Conditions are not eligible to purchase Products or Services.
2.3. Each User is allowed only one registration on the Website. Detox by Rebecca reserves the right to refuse or cancel any registration that violates these General Terms and Conditions.
2.4. During registration, Users must provide accurate, complete, and truthful information and keep their registration up-to-date. Registration completion signifies the User’s acceptance of these General Terms and Conditions.
2.5. Users are responsible for promptly updating any changes to their registration data on the Website. Detox by Rebecca holds no liability for damages resulting from incorrect, outdated, or inaccurate User information.
2.6. User registration is personal and non-transferable. Users are solely responsible for maintaining the confidentiality and security of their login credentials. Any actions taken with their login and password are their sole responsibility.
2.7. Users must immediately notify Detox by Rebecca of any unauthorized access to their User registration by contacting email@example.com. In such cases, the Website may suspend the User’s registration temporarily for investigation.
2.8. The content provided during registration is the User’s responsibility, and Detox by Rebecca is not liable for the accuracy or validity of the information provided.
2.8.1. Detox by Rebecca reserves the right to verify the accuracy of User registration data and request additional information or documents as necessary.
2.8.2. If incorrect or false information is discovered, Detox by Rebecca may, at its discretion, suspend or unsubscribe the User.
2.9. USERS’ REQUEST FOR REGISTRATION REMOVAL. Users may request the removal of their registration by sending a message to firstname.lastname@example.org. If no ongoing purchase transactions exist, the Website will delete the User’s registration within thirty (30) business days.
2.10. Registration on the Website is free of charge. However, Products and Services are subject to charges as specified on the Website and governed by these General Terms and Conditions.
2.11 When we transfer personal information outside of the European Economic Area, United Kingdom or Switzerland, we will comply with applicable data protection laws. We may transfer your personal information to countries which provide an adequate level of protection under applicable data protection law, we may use contractual protections for the transfer of personal information.
3.1. Detox by Rebecca does not sell massage services provided by Therapists but offers a platform to connect Users with Therapists. Services require advance scheduling directly with the Therapist, subject to availability on the desired date.
3.2. Users are responsible for verifying the information provided by Therapists and scheduling appointments in advance.
PRICE AND PAYMENT METHODS
4.1. Payment methods for purchasing Products and Services are specified on the Website at the time of purchase.
4.2. Purchase orders are completed when Detox by Rebecca receives payment confirmation.
4.3. Product and Service prices are as specified on the Website during the order completion, inclusive of all applicable taxes. Shipping costs, if applicable, will be added to the price for delivery to the User’s provided address.
RETURN AND EXCHANGE POLICY
5.1. Detox by Rebecca implements a Return and Exchange Policy to ensure User satisfaction.
5.2. Users should thoroughly review their orders to ensure accuracy and completeness during the purchase process.
5.3. Service withdrawal/regret. Users have up to seven (7) calendar days from the purchase date to request the withdrawal of purchased Services if the Service has not yet been provided. Refunds will be provided as described in item 5.5.
5.4. Product withdrawal/regret. Users have up to seven (7) calendar days from the receipt of Products to request a withdrawal with a full refund, including shipping costs. The Product must be returned in its original packaging, with the manufacturer’s seal intact, free from signs of use, and in perfect condition.
5.4.1. Detox by Rebecca reserves the right to refuse returns or refunds if the Product shows signs of misuse or damage due to User handling.
5.5. Amount paid refund. Refunds for Services not yet provided or due to withdrawal or regret will be processed as follows:
a. Credit card payments: Refunds, including shipping costs, will be processed within two subsequent credit card billing cycles, as handled by the credit card company.
b. Bank payment slip or account deposit: Refunds will be deposited into the User’s indicated checking account within ten (10) business days after the withdrawal request is received.
5.6. Damaged Product. Users should report any defects or damage to Products within thirty (30) calendar days from receipt. The exchange will only be processed after receipt and analysis of the returned Product(s).
5.6.1. Users should include the invoice when returning the Product, identifying the reason for the return.
5.6.2. Any Product returned with missing or damaged invoice information may result in delayed processing or refusal of the return.
5.6.3. Detox by Rebecca’s customer service team will review and respond to complaints within thirty (30) calendar days from receiving the returned Product(s).
5.7. Defective Product analysis. All Products returned due to defects will undergo a technical analysis to determine if the defect is a manufacturing flaw. Exchanges or refunds will not be provided if no defect or misuse is found.
6.1. These General Terms and Conditions become effective upon publication on the Website and will remain in force indefinitely or until replaced by updated versions.
6.2. Detox by Rebecca may replace these General Terms and Conditions at any time, with the new version taking effect upon publication on the Website and applying to subsequent transactions.
GENERAL CONDITIONS AND LIABILITY LIMITATION
7.1. Any omissions in these General Terms and Conditions will be resolved jointly by Detox by Rebecca and Users.
7.2. Tolerance to any breaches of these General Terms and Conditions does not constitute a waiver or novation.
7.3. Detox by Rebecca is not liable for consequential damages or loss of profits.
7.4. Information provided by Therapists on the Website is their responsibility, and Detox by Rebecca does not validate or verify the information.
APPLICABLE LAW AND JURISDICTION
8.1. These General Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California.
8.2 In any dispute, action, proceeding, or arbitration regarding the use of this web site or these Terms and Conditions, including the enforcement of any arbitration provision herein, the party prevailing in such action or proceeding shall be entitled to recover, in addition to any other award of damages or other remedies, its reasonable attorneys’ and experts’ fees, costs and expenses (including, without limitation, expenses for expert witnesses and all reasonable attorneys’ fees, costs and expenses upon appeal).